1. Acceptance of These Terms
These Terms of Use ("Terms") constitute a legally binding agreement between you ("you," "your," or a "visitor") and Halden Solutions AS, together with its subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers (collectively, "Halden Solutions," "Halden," "we," "us," or "our"), governing your access to and use of the website located at haldensolutions.com, any successor or related domain, and all content, features, functionality, and services made available through it, including the contact and newsletter forms, insights and publications, Calendly booking integration, and the "Halden AI" assistant/voice-agent demo (collectively, the "Site"). By accessing, browsing, or otherwise using the Site, you accept and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms in full, you must not access or use the Site.
If you are accessing or using the Site on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" and "your" will refer to that entity.
2. Changes to These Terms
We reserve the right, at our sole discretion, to modify, amend, add to, or remove any part of these Terms at any time, effective upon posting of the revised Terms on the Site unless otherwise stated. The "Last updated" date at the top of this page indicates when these Terms were last revised. Your continued access to or use of the Site following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically. If you do not agree to any modification, your sole remedy is to discontinue use of the Site.
3. Eligibility and Restricted Persons
By using the Site, you represent and warrant that: (a) you are at least eighteen (18) years old, or the age of majority in your jurisdiction, whichever is greater, or, if browsing only (and not submitting any form or otherwise transacting), you meet the minimum age applicable to information-society services in your jurisdiction (for example, 16 in the European Union unless a member state has set a lower age, not below 13); (b) if acting on behalf of an organization, you have full legal authority to bind that organization to these Terms; (c) your use of the Site does not violate any applicable law or regulation; and (d) you are not: (i) located in, ordinarily resident in, or a national or agent of, any country or territory that is the subject of comprehensive economic sanctions administered by the United States (OFAC), the European Union, the United Kingdom, or the United Nations; (ii) identified on the U.S. Treasury Department's Specially Designated Nationals list, the U.S. Commerce Department's Denied Persons or Entity List, the EU Consolidated List of sanctioned persons, the UK's Consolidated List, or any equivalent restricted- or denied-party list maintained by a government with jurisdiction over Halden Solutions or its affiliates; or (iii) otherwise prohibited from receiving services, software, or technical data originating from Halden Solutions under applicable export-control or trade-sanctions law. We reserve the right to deny or terminate access to the Site to any person or entity for any lawful reason, including to comply with the foregoing.
4. Nature of the Site; No Offer or Binding Service Commitment
The Site is an informational and marketing resource describing Halden Solutions' consulting capabilities across cloud & platform engineering, data and AI, AI voice agents, cybersecurity & sovereign cloud, managed operations, and technology training. Nothing on the Site constitutes an offer capable of acceptance, a quotation, a binding commitment to perform any service, a guarantee of availability, capacity, timeline, or pricing, or a representation that any described service is suitable for your specific circumstances. No consulting, engineering, security, managed-operations, training, or other professional engagement with Halden Solutions is formed by your use of the Site, by submitting a contact form, by booking an introductory meeting, or by any other interaction described in these Terms. A binding engagement is formed only upon execution by both parties of a separate, definitive written agreement (such as a Master Services Agreement, Statement of Work, Order Form, or engagement letter), which will exclusively govern the scope, fees, deliverables, timelines, warranties, and liability applicable to that engagement, and will supersede these Terms with respect to that engagement to the extent of any conflict.
5. No Professional Advice; Informational Content Only
All content on the Site — including insights articles, publications, service descriptions, and FAQs — is provided for general informational purposes only and does not constitute technical, engineering, cybersecurity, legal, regulatory, financial, tax, or other professional advice tailored to your specific circumstances. You should not act, or refrain from acting, on the basis of any content on the Site without seeking independent advice appropriate to your situation, whether from Halden Solutions under a definitive engagement or another qualified professional. Testimonials describe past engagements and are provided for illustrative purposes only; details, including client identities and specific metrics, may be anonymized, aggregated, altered, or approximated to protect confidentiality, and past results are not a guarantee, prediction, warranty, or typical example of future outcomes for any other engagement, including yours.
6. Acceptable Use
You agree that, in connection with your access to or use of the Site, you will not, and will not attempt to or permit any third party to:
- violate any applicable local, national, or international law, regulation, or these Terms;
- infringe, misappropriate, or violate any patent, copyright, trademark, trade secret, right of publicity or privacy, or other intellectual-property or proprietary right of Halden Solutions or any third party;
- upload, transmit, or introduce any virus, worm, trojan horse, ransomware, spyware, malicious code, or other harmful or disruptive component;
- probe, scan, penetration-test, or attempt to test the vulnerability of the Site or any related system or network, or breach any security or authentication measure, without our prior written authorization;
- use any robot, spider, scraper, crawler, or other automated means to access, monitor, copy, or extract data or content from the Site, other than standard search-engine indexing conducted in accordance with our robots.txt;
- reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying ideas, algorithms, structure, or organization of the Site or any software component made available through it, except to the extent such restriction is prohibited by applicable law;
- impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity;
- interfere with, disrupt, or place an unreasonable burden on the Site or the servers or networks connected to it, including via denial-of-service attacks or excessive automated requests;
- attempt to gain unauthorized access to any portion of the Site, other accounts, systems, or networks connected to the Site;
- use the contact form, newsletter subscription, or the "Halden AI" assistant to transmit unsolicited commercial communications, spam, chain letters, or fraudulent, deceptive, defamatory, obscene, harassing, threatening, or otherwise unlawful content, or to submit another person's personal data without that person's knowledge and consent;
- attempt to circumvent, disable, jailbreak, or manipulate the intended operation of the "Halden AI" assistant, including through prompt-injection techniques, to generate content unrelated to its intended informational purpose, harmful content, or content that misrepresents Halden Solutions;
- use the Site in violation of any applicable export-control, trade-sanctions, or anti-corruption law, including as described in Sections 3 and 22; or
- assist, encourage, or enable any other person to do any of the foregoing.
We reserve the right, but assume no obligation, to monitor use of the Site for compliance with these Terms and to investigate any suspected violation.
7. Intellectual Property Rights
The Site and all content, features, and functionality made available through it — including but not limited to text, graphics, logos, icons, images, audio and video clips, data compilations, software, page layout, design, "look and feel," the "Halden Solutions" name and logo, and all other trademarks, service marks, and trade names displayed on the Site (collectively, the "Content") — are owned by Halden Solutions or our licensors and are protected by copyright, trademark, trade-dress, patent, and other intellectual-property and unfair-competition laws of Norway, the European Union, the United States, and other jurisdictions worldwide.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Content solely for your own personal or internal business evaluation of our services. Except as expressly permitted above, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, or otherwise exploit any Content without our prior written consent. All rights not expressly granted in these Terms are reserved by Halden Solutions and our licensors.
Trademarks. "Halden Solutions" and associated logos and marks are trademarks or trade names of Halden Solutions (registered and/or claimed under common law, as applicable). You may not use, display, or reference our marks in a manner that is likely to cause confusion, that disparages or discredits Halden Solutions, or without our prior written permission, except for accurate, nominative descriptive use (for example, truthfully stating that we are your former or current service provider).
Feedback. If you submit any suggestions, ideas, enhancement requests, or other feedback regarding the Site or our services ("Feedback"), you grant Halden Solutions a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, and exploit that Feedback for any purpose, without any obligation, attribution, or compensation to you, and you waive, to the extent permitted by law, any moral rights you may have in the Feedback.
User-submitted content. By submitting content through the contact form, newsletter sign-up, or otherwise (excluding personal data governed by the Privacy Policy), you grant Halden Solutions a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, edit, publish, translate, and distribute that content in connection with operating and promoting our business, including responding to you and, where you have separately and expressly agreed (for example, in providing a testimonial quote), for marketing purposes; you represent that you own or have all necessary rights to grant this license and that the content does not infringe any third party's rights.
8. Copyright Complaints
If you believe that content on the Site infringes your copyright, please send a written notice to legal@haldensolutions.com including: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the allegedly infringing material and its location on the Site; (c) your contact information; (d) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner; and (f) your physical or electronic signature. We reserve the right to remove or disable access to allegedly infringing material and, in appropriate circumstances, to terminate access for repeat infringers.
9. Third-Party Links and Services
The Site may link to, integrate with, or embed content or functionality from third-party websites and services, including Calendly (meeting scheduling), YouTube/YouTube-nocookie (embedded video), your web browser's own built-in speech-recognition functionality, and social media platforms (collectively, "Third-Party Services"). Third-Party Services are not owned or controlled by Halden Solutions, and we do not endorse, and are not responsible or liable for, the availability, accuracy, content, products, services, or privacy and security practices of, or linked from, any Third-Party Service. Your use of any Third-Party Service is at your own risk and subject to that Third-Party Service's own terms and privacy policy, which you should review. We are not a party to, and assume no responsibility for, any transaction between you and a Third-Party Service, including meeting bookings made via Calendly.
10. The "Halden AI" Assistant and Voice Feature — Specific Terms
The "Ask Halden AI" widget available on the Site is a demonstration, informational feature that generates automated responses based on published Site content. You acknowledge and agree that: (a) responses generated by the assistant are produced automatically and may be inaccurate, incomplete, outdated, or fail to reflect our actual current services, capabilities, pricing, availability, or positions, notwithstanding that it is designed to answer only from Site content; (b) no output of the assistant constitutes a binding offer, quotation, contractual commitment, warranty, or representation by Halden Solutions, and no engagement or contract is formed through your interaction with it; (c) you must not rely on assistant output for any business, technical, financial, security, legal, or other consequential decision, and should independently verify any information material to you by contacting us directly at legal@haldensolutions.com or through a formal engagement; (d) the microphone/voice-input feature is entirely optional, requires your deliberate activation, does not run in the background, and relies on your own browser's speech-recognition capability, the accuracy and data-handling practices of which we do not control and do not warrant (see Section 17 of our Privacy Policy); and (e) we may modify, restrict, suspend, or permanently discontinue the assistant feature, in whole or in part, at any time, without notice and without liability to you.
11. Newsletter and Insights Content Disclaimer
Newsletter and insights content is provided for general informational purposes, reflects the views of the individual author(s) at the time of writing, may become outdated, and is provided "as is" without warranty of accuracy, completeness, or currency. Subscription to the newsletter is voluntary and may be cancelled at any time as described in our Privacy Policy. Nothing in the newsletter or insights constitutes an offer, solicitation, or recommendation to engage Halden Solutions for any specific service on any specific terms.
12. No Fees for Site Access; Engagement Pricing
Access to and browsing of the Site is provided free of charge. Any pricing, rate, or cost information that may appear in insights content or elsewhere on the Site is illustrative and indicative only, is not a quotation or binding offer, may not reflect current pricing, and is subject to change without notice. Actual fees, payment terms, and billing arrangements for any consulting, engineering, security, managed-operations, or training engagement are established exclusively in the applicable definitive, separately signed Engagement Agreement between you (or your organization) and Halden Solutions, and are not governed by these Terms.
13. Unsolicited Ideas and Confidential Information
Halden Solutions welcomes your enquiries, but our business regularly involves developing and evaluating similar ideas, methods, and approaches independently of, and sometimes before, any communication from you. Accordingly: do not submit any information you consider confidential, proprietary, or trade-secret through the public contact form, newsletter sign-up, the "Halden AI" assistant, or any other similarly informal and unsecured channel on the Site, unless we have first executed a written non-disclosure agreement covering that specific submission. Any information, idea, concept, business plan, or similar material you nonetheless voluntarily submit through such a channel is deemed non-confidential and non-proprietary as against Halden Solutions, and we shall have no obligation of confidentiality, non-use, attribution, or compensation with respect to it, and no obligation to review, respond to, return, or destroy it, except as separately agreed in writing or as required by applicable law. This Section does not limit any confidentiality obligation we separately and expressly agree to in a signed Engagement Agreement or non-disclosure agreement.
14. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL CONTENT, FUNCTIONALITY, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, SECURITY, OR THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Halden Solutions does not warrant that any defects will be corrected, or that the Site or the servers that make it available are free of harmful components. Any material downloaded or otherwise obtained through use of the Site is accessed at your own discretion and risk, and you are solely responsible for any damage to your device or loss of data resulting from such access. Some jurisdictions do not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you; in such cases, our warranties are limited to the minimum scope and duration permitted by applicable law.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HALDEN SOLUTIONS, ITS AFFILIATES, OR ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT HALDEN SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HALDEN SOLUTIONS' AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO HALDEN SOLUTIONS FOR ACCESS TO THE SITE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED EUROS (EUR 100). This limitation does not apply to fees or liability arising under a separately executed Engagement Agreement, which will be governed by the liability provisions expressly set out in that agreement.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law, including, as applicable, liability for death or personal injury caused by our negligence, liability for our fraud or fraudulent misrepresentation, or any other liability that may not be excluded or limited under Norwegian law, EU law, or other applicable mandatory law. Where such mandatory law applies, our liability is limited to the greatest extent that law permits.
16. Indemnification
You agree to defend, indemnify, and hold harmless Halden Solutions, its affiliates, and their respective officers, directors, employees, agents, contractors, and licensors from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your violation of any applicable law or the rights of any third party; (c) your misuse of the Site; or (d) any content or information you submit, post, or transmit through the Site. We reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.
17. Suspension and Termination
We may suspend, restrict, or terminate your access to all or part of the Site, at any time, with or without notice, with or without cause, and at our sole discretion, including, without limitation, for any actual or suspected violation of these Terms, to protect the security or integrity of the Site, or to comply with legal requirements. Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, Sections 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 18, 19, 20, 21, 22, and 23.
18. Force Majeure
Halden Solutions shall not be liable for any failure or delay in the performance of its obligations under these Terms, or for any unavailability, error, or interruption of the Site, resulting, directly or indirectly, from any cause or condition beyond its reasonable control, including, without limitation, acts of God, natural disaster, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, labor dispute, governmental action (including sanctions or export-control measures), failure of third-party telecommunications, hosting, or internet infrastructure, power outage, or cyberattack.
19. Export Control and Sanctions Compliance
The Site, and any technology, software, or technical information made available or referenced through it, may be subject to export-control and trade-sanctions laws, including those of Norway, the European Union, the United States (including the Export Administration Regulations and International Traffic in Arms Regulations, as applicable), and the United Kingdom. You represent and warrant that your access to and use of the Site complies with such laws, and that you will not access or use the Site, or export, re-export, or transfer any content obtained from it, in violation of applicable export-control or sanctions laws, including to any country, entity, or individual subject to comprehensive sanctions or restricted-party listing as described in Section 3.
20. Anti-Bribery and Anti-Corruption
Halden Solutions conducts its business in compliance with applicable anti-bribery and anti-corruption laws, including the U.S. Foreign Corrupt Practices Act, the UK Bribery Act 2010, and equivalent laws of the jurisdictions in which we operate across Europe, the Middle East, and the Americas. Nothing on the Site constitutes, and no interaction with the Site should be construed as, an offer, solicitation, or agreement to make or accept any improper payment, gift, or benefit in connection with obtaining or retaining business.
21. Governing Law and Dispute Resolution
21.1 Governing Law
These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter, or their formation, shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict-of-laws principles, except to the extent that the mandatory consumer-protection or data-protection law of your country of habitual residence provides you with rights that cannot be waived by agreement, in which case those mandatory local protections will apply to that extent only.
21.2 Venue
Subject to Section 21.3, you and Halden Solutions agree that any dispute arising out of or relating to these Terms or the Site shall be subject to the exclusive jurisdiction of the courts of Oslo, Norway, and you consent to the personal jurisdiction of those courts and waive any objection to venue there on the grounds of inconvenient forum or otherwise.
21.3 Preservation of Mandatory Consumer Rights
If you are a consumer habitually resident in the European Union, the United Kingdom, or another jurisdiction whose law grants you a non-waivable right to bring proceedings in, or requires the application of the law of, your own country of residence, nothing in Sections 21.1 or 21.2 deprives you of the protection of those mandatory provisions or of your right to bring proceedings before the competent court of your own country of residence, and Halden Solutions likewise may bring proceedings against you only before the courts of the jurisdiction in which you are domiciled, to the extent required by such mandatory law.
21.4 Commercial (Business-to-Business) Disputes
Where a dispute arises between Halden Solutions and a visitor acting in a business capacity (and not as a consumer), and where the parties have separately executed an Engagement Agreement containing its own dispute-resolution or arbitration provisions, those provisions will govern disputes relating to that engagement in place of Section 21.2. Nothing in these Terms requires arbitration of a claim that a court has exclusive jurisdiction to hear, or waives any right that cannot lawfully be waived.
21.5 Time Limitation on Claims
To the extent permitted by applicable law, any claim or cause of action you may have arising out of or relating to these Terms or your use of the Site must be filed within one (1) year after the claim or cause of action arose, or such claim or cause of action is permanently barred. This provision does not apply where a longer limitation period is mandated by applicable law and cannot be contractually shortened.
22. General Provisions
Entire agreement. These Terms, together with our Privacy Policy and any other legal notices published by us on the Site, constitute the entire agreement between you and Halden Solutions concerning your use of the Site, and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, relating to that subject matter. They do not supersede or modify any separately executed Engagement Agreement, which governs the relevant engagement.
Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed, and the remaining provisions of these Terms shall continue in full force and effect.
No waiver. No failure or delay by Halden Solutions in exercising any right, power, or remedy under these Terms shall operate as a waiver of that or any other right, power, or remedy, and no single or partial exercise of any right, power, or remedy shall preclude any further exercise of it.
Assignment. You may not assign, transfer, or delegate these Terms, or any of your rights or obligations under them, without our prior written consent, and any purported assignment in violation of this provision is void. Halden Solutions may freely assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, corporate reorganization, or sale of assets, without your consent and without notice.
No third-party beneficiaries. Except as expressly stated, these Terms do not confer any rights or remedies on any person other than you and Halden Solutions.
Independent contractors. Nothing in these Terms creates any partnership, joint venture, employment, agency, or fiduciary relationship between you and Halden Solutions. Neither party has the authority to bind the other or to incur any obligation on the other's behalf.
Notices; electronic communications. You consent to receive communications from us electronically, including by email or by posting notices on the Site, and agree that all such communications satisfy any legal requirement that such communications be in writing. Notices to Halden Solutions should be sent to legal@haldensolutions.com.
Headings; language. Section headings in these Terms are for convenience only and have no legal or contractual effect. These Terms are drafted in English. Any translation of these Terms into another language is provided for convenience only; in the event of any conflict or inconsistency between the English version and a translated version, the English version shall control, except where local mandatory law requires otherwise.
Interpretation of "including." The words "include," "includes," and "including" are deemed to be followed by the words "without limitation."
23. Relationship to Engagement Agreements and Client Data Processing
These Terms govern only your use of the Site as a marketing and informational resource. They do not constitute, and should not be construed as, a Master Services Agreement, Statement of Work, Order Form, Data Processing Addendum, non-disclosure agreement, or any other agreement governing the provision of consulting, engineering, security, managed-operations, or training services by Halden Solutions, or the processing of Client Data as defined in Section 20 of our Privacy Policy. Any such engagement is governed exclusively by the separately executed, definitive written agreement(s) applicable to it, and in the event of any conflict between these Terms and such an agreement with respect to that engagement, the definitive agreement controls.
24. Contact Information
Questions about these Terms should be directed to:
Halden Solutions AS Email: legal@haldensolutions.com Registered office: [registered office address — to be inserted]